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We've optimized WebinarJam to work with a wide range of hardware and internet services. To achieve the highest fidelity, sharpest signal, and most reliable broadcast - good gear always helps. We recommended a 2.2GHz Intel Core i5 with 8Gb of RAM (or better), an HD WebCam, wired internet connection with minimum upstream of 4Mb/sec. Lesser power configurations may still work, but should be well tested before doing a webinar with, like, all your best customers.

YES! Real-Time Chat is included with any WebinarJam account. It is already integrated into your system and can be further configured from your account dashboard.

YES! When broadcasting, you can share the desktop of your computer, a single app on your computer, playback multiple videos, or use our Slides in the Cloud feature to run a slideshow presentation. You can also share the signal from your WebCam solo, or while SIMULTANEOUSLY sharing your screen or presentation (commonly known as Picture-in-Picture). There are simple controls in the User Interface that let you switch between display modes.

Visa, MasterCard, and American Express. We DO accept PayPal, but that will limit your billing options because of PayPal's feature limitations.

You get access to the WebinarJam Application, Customer Support, WebinarJam Tutorials and Knowledge Base. You need a decent computer and connection to the internet to get started. If you want to share a PowerPoint or Apple's Keynote Slide Show, you'll need those apps to create the slides (or, you can use free apps like Google Slides, etc.)

Within minutes of your purchase, you'll receive instructions for accessing the over 7-hours of Video Tutorials and Cheat Sheets from that training program. It's all automatic.

Visit the Support Helpdesk and provide us with your current account details and what you need to change. Customer Support will take it from there.

YES! Our primary integrations are with other Email services and CRM services like Aweber, Mailchimp, Infusionsoft, Clickfunnels, etc. We also integrate with Zapier, opening the possibilities for a massive amount of integration potential.

It ranges from "Not Long" to "Ridiculously FAST". Doing a full-fledged Webinar Campaign, one including Registration and Thank You Pages, Multiple Email Notifications, Pre-Loaded Videos for Live Playback, Customized Offers, Polls, Surveys, Replica Replays, etc. can be an involved set-up process only because you have to create the CONTENT that's on your pages, in your emails, and part of your videos… You get the point. From a WebinarJam App perspective, doing the actual configuration and adding the content for a full campaign should take you less than 10 minutes.

If you need to get "On the Air" FAST, just use the ExpressJam feature, which is about 6 clicks and takes about 30 seconds to go from Zero to One Hundred.

YES! We can handle volume. It's a proprietary combination of WebRTC and HLS with a little bit of RTMP Streaming thrown in for good measure. This enables us to stream to audiences that most of our competitors would have a hard time doing, or charge you an arm and small child to do. For perspective, we have come awfully close to breaking the Guinness Book of World Records for largest LIVE Webinar. Seriously, that's a THING!! The record is around 11,000 simultaneous viewers - we got to within 300 of that. Yeah, we can handle volume.

YES! With up to SIX presenters sharing the screen at the same time, conducting pre-scheduled meetings is fast and easy. For "Meetings-on-the-fly", you can use ExpressJam and be broadcasting in less than 30 seconds. Plus, if your meeting has more than 6 participants, they can listen in and see the meeting, and add contribution via WebinarJam Chat. Plus, with Attendee Spotlight, you can bring non-presenters into the on-air meeting with the click of a mouse.

That’s a GREAT question! Plus, thanks for noticing how EXPENSIVE our competitors actually are. Our perspective is pretty simple - the most expensive cost of a Webinar Broadcast is the VIDEO BANDWIDTH that's used to send your signal around the world. And just a few years ago, our current price would have NOT been possible. But, as the Bandwidth industry evolved, so did Bandwidth prices. Where Video Bandwidth was once a premium commodity, it's now priced closer to a Utility. Our prices reflect that evolution. Everything we do is at the highest level possible. We use great, powerful auto-scaling server technology, enterprise class email sending, and work with technology that's on the cutting edge of performance, while taking into consideration that it needs to work flawlessly for a vast group of Webinar-Givers. No, we don't cut corners. We maximize value.